Return and Exchange Policy

We want you to love your purchase from JK Accessories. However, if you are not entirely satisfied, please review our policy below.

General Return Conditions

• Items must be returned within 7 days of delivery.
• Items must be unworn, unwashed, and in their original packaging with all tags and protective seals attached.
• Proof of purchase (receipt or order number) is required.

Non-Returnable Items

For hygiene and safety reasons, the following items are strictly non-returnable and non-exchangeable:

• Earrings (of any kind).
• Pierced jewelry.
• Items purchased on "Final Sale" or clearance.

Exchanges

• We currently offer exchanges only; we do not offer cash refunds.
• If an item (excluding earrings) is defective or damaged upon arrival, please contact us within 24 hours of delivery with a photo of the damage. We will arrange an exchange for the same item.
• If you wish to exchange a ring or bracelet for a different size, the customer is responsible for the delivery costs associated with the return and the new shipment.

How to Initiate a Return

1. Contact our customer service team at [Insert Email/WhatsApp Number] with your Order ID and reason for return.
2. Once approved, you will receive instructions on how to send the item back to our Victoria Island store.
3. Upon inspection, we will process your exchange or issue a store credit.